Conduct mediation or arbitration to resolve disputes and investigate human rights violations

a) In accordance with sub-sections 13 and 14 of the constitution of this organization and the existing Shalish Act, 2001 of Bangladesh, in the wake of a written application or oral application of any person or group, provision is made to settle the dispute through arbitration by giving notice to both parties. According to the application dispute will be resolved under the existing law and the settlement is made subject to subject hearing between two parties through a Shalish-like meeting.

b) To resolve complaints in family, social, property disputes, communal disputes, in relating to human rights having negotiable clauses in Bangladesh Penal Code and other special laws in Bangladesh.

c) Moreover, during arbitration, the arbitrator appointed mediators including central and branch human rights or panel lawyers and mediators of this organization who will settle the matter on the basis of the nature of complaints of both parties.

d) In this case, the organization can perform arbitration with the help of the administration for settlement. The arbitral order will be submitted to the administration or the courts of law for convenience of the parties concerned.

e) In addition, the organization`s representative team regularly investigates the matter with the help of the local administration and submits the investigation report with recommendations for necessary action to the concerned government and private institutions.